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| Details |
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| Location: |
Denver
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| Company: |
HSS
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| URL: |
www.hss-us.com |
| Email: | jelliott [at] hss-us.com |
| Posted on: | October 09 |
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| Description |
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Job Summary: Perform basic administrative and programming functions for HSS databases and systems to ensure optimum performance, correct installation of upgrades, resolution of systems problems, and training of users.
Duties include:
creating basic scripts and database links;
creating and modifying interfaces;
supporting the system through creating and scheduling jobs, creating directories, defining data locations,
making recommendations for data flow improvements,
troubleshooting end users’ problems and creating training documentation,
basic training for end users.
Additional duties include: assessing, troubleshooting, and following established guidelines in escalation of hardware, software, and networking problems; initiating and/or maintaining Incident Reports (IRs); developing and analyzing data for problem resolution; and supporting distributed computing processes run across multiple platforms and/or networks. This class is also responsible for performing related duties as required.
QUALIFICATIONS:
Education and Experience: Requires any combination of training, education, and experience equivalent to graduation from an accredited college or university with a Associates Degree from an accredited college or university in Computer Science or a related field; and 1 - 3 years computer systems experience involving applications and databases.
ESSENTIAL FUNCTIONS:
Communication: Communicates both verbally and in writing with other employees, vendors, management, and contractors in order to identify problems or required changes; communicates recommendations and specifications; coordinates the implementation of solutions; and provides project status reports. Communicates with team members in order to maintain continuity of customer service. Instructs and/or trains others regarding computer systems analysis, documentation, testing and debugging techniques, and ensures adherence to standards. Prepares written documents (such as memos, project plans, reports, etc.) and technical documentation with clearly organized thoughts using proper sentence structure, punctuation, and grammar. Works courteously with customers in situations that require tact and diplomacy in order to identify and resolve technical issues.
Manual/Physical: Enters data into a personal computer (PC) to create documentation, test and debug computer applications or system software. Operates a variety of standard office equipment such as a PC, printer, telephone, and facsimile (fax).
Mental: Learns computer hardware and/or software through on-the-job training, in a classroom setting, or through other formats such as self-study or computer-based training. Resolves procedural, operational, and other work-related problems by analyzing problems from a user perspective and recommending resolutions or correcting problems. Conducts research and/or analyzes system-related data to improve system performance. Comprehends and makes inferences from written material including technical documentation related to system hardware and/or software.
Knowledge/Skills/Abilities:
basic database structure, fields types, error verification principals;
basic knowledge of data importing and exporting procedures;
data analysis, normalization, and implementation;
computer-based systems;
problem diagnosis and resolution methods and techniques;
software licensing issues;
structured troubleshooting methodologies;
system administration;
database security administration;
database tuning;
monitoring database software licenses;
operating system concepts; and
storage management and capacity planning concepts.
Skill in:
software basic installation and support;
standard desktop software such as Microsoft Office Professional.
data analysis, normalization, and implementation;
database product installation, configuration, and problem determination;
database security administration;
Ability to:
analyze customer requirements;
analyze systems and procedures accurately and logically and implement improvements;
assist in identifying and solving application problems;
communicate with and instruct others, using technical and non-technical language to explain basic subjects and processes;
write and maintain technical system documentation;
create database objects using available tools;
design and develop basic databases;
identify and resolve database problems;
install and configure database products and tools;
secure databases;
track and recommend purchases of new user licenses;
troubleshoot SQL statements for validity/cost impact; and
tune.
WEBSITE: www.hss-us.com
CONTACT: jelliott@hss-us.com
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| About Company |
| HSS trains professional employees to represent the best interests of our customers. If you would like to join an exciting team in your specialized area, contact us through our job hot line or directly through one of our regional offices.
For 40 years, HSS has been a premier provider of support service programs to the healthcare industry, from hospital-based healthcare systems to clinics to medical office practices. Today, we serve commercial clients with the same commitment to excellence and professionalism that our healthcare clients require.
Headquartered in Denver, Colorado, HSS maintains regional offices to serve communities in Arizona, California, Colorado, Texas, Wisconsin, Wyoming, and other areas throughout the United States.
Our mission is to enhance the value of our customer’s business by providing technical and professional expertise through specialized outsourcing programs.
HSS is comprised of six divisions that address a range of customer needs. These divisions are staffed by more than 2,000 employee ambassadors who provide special expertise and responsive service.
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| Contact Gary (aka The Guy with the Red Tie) |
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